Category: Administrative

For Commercial, as of 2/27, we serve Waco, Temple, Georgetown, Cedar Park, Round Rock, Austin, San Marcos, New Braunfels, San Antonio, Victoria, Corpus Christi, Del Rio, Eagle Pass, Laredo, Harlingen, McAllen, Brownsville… pretty much Waco to Victoria to Brownsville to Laredo to Eagle Pass to San Antonio. For Residential, as of 8/25/2025, we serve the […]

Per Mike Navarro, estimates are good for 15 days. If a customer calls in wanting to move forward with an estimate from over 15 days ago we will tell them that install will call them back. For HVAC estimates, Chris White and Mike Navarro can review to see if we can requote them over the […]

Steve’s Plumbing merged with Shafer Services in the summer of 2021. You may get calls asking for Robbi (Robert) Jalnos or Eileen Jalnos (Wife). They are the previous owners of Steve’s Plumbing and now called Dr. J’s Plumbing. This company works primarily with New Build Jobs. (Homes in the process of being built) If the […]

If Lowes calls in with a technician purchasing a part. Transfer to the service manager.

Home Depot will call when a technician is purchasing a part. We have a house account with them. Provide the info below to the caller for the technician to make a purchase. Card- Home Depot Pro Desk (House Account) Pro Card ending in 1522 Exp: 04-25 Zip code: 78209 If the caller is still having […]